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With over 10 years operating in Cusco, we are a 100% local team passionate about our culture. Without intermediaries, we guarantee fair prices and personalized service from your arrival to your departure.
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I want to plan my tripFrequently Asked Questions
Everything you need to know before your trip to Cusco and Machu Picchu.
The best time is during the dry season, from April to October. Days are sunny with less chance of rain, ideal for tours and trekking.
Yes, absolutely. Tickets for Machu Picchu sell out quickly, especially in high season. We recommend booking at least 2 months in advance.
We recommend resting on the first day, drinking plenty of water, eating light, and drinking coca tea. Most hotels have oxygen available if needed.
Our packages do not include international flights, but we can help you manage domestic flights within Peru (Lima-Cusco).
It depends on the tour. Generally, cancellations 30 days in advance have a partial refund. Machu Picchu and Inca Trail tickets are non-refundable.
Cusco is a very safe city for tourists. Our group tours are perfect for meeting people and traveling safely in company.
Most countries in the Americas and Europe do not need a visa for tourism. You will receive an Andean migration card upon arrival valid for up to 90 days.
No vaccinations are mandatory for Cusco. If you plan to visit the Amazon jungle (Manu or Puerto Maldonado), the yellow fever vaccine is recommended.
Yes, we accept all major cards (Visa, MasterCard, Amex) through our secure online payment platform and at our offices.
Yes, we offer discounts on Machu Picchu tickets and the Tourist Ticket for students under 25 with a valid university ID.
Clothing in layers (it gets cold and hot on the same day), trekking shoes, sunscreen, hat, insect repellent, and a small backpack for the day.
It varies. Days can be warm and sunny, but at night in the campsites, the temperature can drop below 0°C (32°F). A good sleeping bag is essential.
Of course! On all our tours with meals included, we can adapt the menu for vegetarians, vegans, or food allergies at no extra cost.
Yes, all our multi-day packages include free Airport - Hotel - Airport transfers in private service.
Tipping is not mandatory but appreciated. For guides and drivers, 10-15% is standard if the service was good. In restaurants, it's usually 10%.
On routes like Salkantay or Inca Trail, signal is very limited or non-existent. It's a great opportunity to disconnect and enjoy nature.
For traditional tours (City Tour, Sacred Valley) the level is basic. For Inca Trail or Rainbow Mountain, a moderate physical level is required.
Yes, Cusco is a family destination. We have itineraries adapted for children, with slower paces and fun activities. Machu Picchu allows entry for children.
Our main office is in the Historic Center of Cusco. We will send you the exact location and map once your reservation is confirmed.
Yes, we operate a 24/7 assistance line for our travelers. We will provide you with the exclusive WhatsApp number before your arrival.
